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TERMS & CONDITIONS
Accommodation is offered subject to availability at the time of receipt of a deposit of £50 per room (or full payment in the case of one night bookings) or other amount agreed by the hotel at the time of booking.
In the event of cancellation, “no show” or curtailment of the contract, if the accommodation is not re-let, the person who made the booking will be liable for the total cost of the booking, less an allowance for food & service.
Where a specific room number /s is agreed, this is subject to the room /s been available. We will make all reasonable efforts to ensure that the particular room /s is available, but in exceptional circumstances (eg if the room need unplanned maintenance or repairs) it may be necessary to put you in a different room of the same type.
If the deposit has been paid by a Credit or Debit card, we reserve the right to take any monies due, owing to cancellation, curtailment, “no show” or damages, from the same account.
Deposits / prepayments are not refundable but will be deducted from any claim for compensation arising out of cancellation or curtailment of the contract.
Bookings cannot be amended (by dates, duration, party members, room types, board basis or other factors) without our prior agreement and confirmed by us in writing.
The proprietors reserve the right to amend, curtail or terminate the contract if the conduct of any person who is part of that contract causes any detriment to the well being or comfort of any other guest or staff.
We reserve the right to make an additional charge for any damages, breakages or losses caused by guests.
On 1st July 2007, the government introduced a ban on smoking in public places, it is now against the law to smoke ANYWHERE inside the building of the hotel. Any person found to be / have been smoking inside the building will be asked to leave and their booking will be curtailed. Booking condition 2 will apply.
Parking in our car park is subject to the following terms & conditions.
All vehicles parked in our car park must be identified on your hotel registration details.
Vehicles must be parked wholly within a marked bay. The minimum measurements of a parking bay are 4.2 metres long by 2.4 metres wide. Any vehicle that is too large to fit in a bay should be brought to our attention and may be refused parking in our car park.
All vehicles must be park as far forward as possible and must not leave a empty bay between themselves & the hotel buildings.
We cannot accept responsibility for loss or damage to property or vehicles left in our car park.
Parking is limited to one vehicle per room. Our family suite counts as 1 room & therefore 1 parking place.
Single rooms, rooms used for single occupancy or rooms used solely by children, DO NOT QUALIFY FOR A PARKING SPACE, unless previously agreed & confirmed in writing by ourselves.
Any vehicles not conforming to the above terms & conditions will be classed as unauthorised and as such will receive a parking ticket & fine.
Your attention is drawn to the notices on the entrance to our car park.
The main train station (Blackpool North) is approximately 1 mile away and takes about 5 minutes by taxi. Taxis are usually available at the station. There is a local taxi service that has accessible taxis if required, we can make a booking for you.
Brochure, Room Information and menus can be provided in large print on request or can be read to you.
We can usually assist guests with their luggage.
Main Entrance & Reception Public Areas - General (Internal) Access to 1st & 2nd Floors
1st Floor - There are 3 steps to a small landing followed by a further 10 steps to a 2nd small landing followed by 4 steps to the first floor landing. The stairs are 7” / 18cm high, 9” / 23cm deep, 33” / 84cm wide.
2nd Floor - From the 1st floor landing, there are 4 steps to a small landing followed by a further 7 steps to a 2nd small landing followed by 4 steps to the first floor landing. The stairs are 8” / 20cm high, 9” / 23cm deep, 29” - 33” / 74cm - 84cm wide.
Bedrooms and En-Suites
Floor covering in the en-suites are either tiles or lino. All en-suites (except 1) have a shower over a shower tray. There is a step into the tray. The step height varies from room to room. Most shower trays are entered via a folding door. Shower trays in some single rooms have a curtain. Toilet & washbasin dimensions vary from room to room. 1 en-suite has a bath with a shower over the bath. The bath is equipped with hand grips.
Grounds and Gardens We have a small garden to the front of the hotel, with seating available.Additional Information
We have a fire alarm system that will ring in the event of a fire. If you require more assistance for evacuating please notify us and we will ensure you are evacuated safely e.g. hearing impairment.
We are happy to take delivery of hired equipment (by prior arrangement)
We are a no smoking building. Smoking is allowed outside and a wall mounted ash tray is provided by the front door.Contact Information
11. Complimentary WiFi access is available to guests. It is available to check email & browse web sites. Due to ISP download limits, it is not to be used to “stream” data. (ie download music / data files, on-line gaming, watch films or TV etc)
As a complimentary service it is not a contractual part of a booking & may be limited or withdrawn at any time.
Cheques (payable to “Hartshead Hotel” ) cannot be post dated, must be supported by a guarantee card & can only be accepted up to the limit of the card. Credit cards are subject to a 3% surcharge (minimum £1)